FAQ
1. How long does delivery take?
Orders are usually delivered within 5–7 business days, depending on your location and courier availability. You’ll receive tracking details once your order is shipped.
2. How can I contact customer support?
You can reach us through:
Email: lovekart.shop@gmail.com
Contact page on our website
Our support team typically responds within 1-2 hours
3. How can I track my order?
Once your order is shipped, we’ll send you a tracking link via SMS or email so you can monitor your delivery in real time.
4. Can I cancel my order after placing it
You can request a cancellation before the order is shipped.
Once dispatched, cancellations may not be possible. Please contact our support team as soon as possible.
5. What is your return and refund policy?
- We offer returns for all orders.
- The issue must be reported within 48 hours of delivery
- Product must be unused and in original packaging
- Refunds are processed after inspection
Please note : Used or unintentionally damaged products are not eligible for return